Privacy Policy — Taxi Owner Business Advisor

Meta Fusion Tech
Last updated: 22 October 2026

1. About us

Taxi Owner Business Advisor is a free business-planning assistant for UK taxi and private-hire businesses, provided by Meta Fusion Tech, based in Lahore, Pakistan.

This policy explains how Meta Fusion Tech handles personal information relating to the advisor and enquiries you voluntarily send to us.

Privacy contact: info@metafusiontech.co.uk
Website: https://metafusiontech.co.uk/

2. Your conversations with the advisor

The advisor’s current configuration does not automatically send your conversations, uploaded files or contact details to Meta Fusion Tech. It has no integration that submits your information to our business.

We receive information from your conversation only if you choose to share it with us, such as by emailing your business plan.

ChatGPT is operated by OpenAI. Its processing of your conversations is governed by OpenAI’s privacy policies and your account settings. This policy describes Meta Fusion Tech’s handling of information.

Please do not share passwords, payment-card details, passenger records or unnecessary confidential information with the advisor.

3. Information we receive

When you voluntarily contact us through our website, email or WhatsApp, we may receive:

– Your name and business name.
– Your email address or telephone number.
– Your business location and website address.
– Your questions, service requirements and budget.
– Documents or other information you choose to send.

Website enquiry forms deliver your submitted information to our GoDaddy-hosted email inbox.

Contacting Meta Fusion Tech or purchasing services is not required to receive the advisor’s free guidance. Providing enquiry information is voluntary, although we may need sufficient details to answer your request.

4. Why we use your information

We use enquiry information to answer questions, understand your requirements, prepare requested quotes and manage communications about your enquiry.

Where UK data protection law applies, our lawful bases are:

– Steps towards a contract:. where you ask us to prepare a quote or take steps towards a contract with you personally.
– **Legitimate interests:** for responding to general enquiries and communicating with representatives of businesses. Our interest is managing business enquiries and requested service discussions.
– **Consent:** for optional marketing through the communication channels you select.
– **Legal obligations:** where applicable laws require particular information to be retained or disclosed.

5. Marketing choices

Contacting us does not automatically subscribe you to promotional emails or WhatsApp messages.

We ask separately before sending optional marketing and explain the types of messages and channels covered by your choice.

You can withdraw consent by replying to a marketing message, using an unsubscribe option where provided, or emailing **info@metafusiontech.co.uk**.

**You have the right to object to direct marketing at any time.**

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

6. Service providers

We use GoDaddy-hosted email to receive, store and respond to email enquiries, including messages submitted through our website form.

If you contact us through WhatsApp, WhatsApp processes communications according to its own terms and privacy policy. OpenAI separately processes your use of ChatGPT.

Relevant service providers may process information to operate, secure and support their services. Their handling of information is also governed by their applicable service terms and privacy information.

7. International processing

Meta Fusion Tech operates in Pakistan. Information you voluntarily send to us may therefore be received and handled by our team in Pakistan.

Our communication providers may also process information in other countries.

8. Retention

For enquiries that do not become a client relationship, we retain personal information for no longer than **six months after the last meaningful contact**. We delete information sooner where it is no longer needed.

If you become a client, contract, invoice and service records are covered by a separate retention schedule explained as part of the client relationship.

Relevant records may be retained longer where necessary for an applicable legal obligation or an active dispute, limited to that purpose.

If you opt out of marketing, we may retain a minimal record of your preference to avoid contacting you again against your wishes.

9. Your rights

Depending on applicable law and the circumstances, you may request:

– Access to your personal information.
– Correction of inaccurate information.
– Deletion of information.
– Restriction of processing.
– Transfer of eligible information.
– An end to processing based on legitimate interests.

These rights are subject to applicable conditions and exceptions.

Send requests to info@metafusiontech.co.uk. We may ask for reasonable information to verify your identity.

You may also complain to the UK Information Commissioner’s Office at https://ico.org.uk/

10. Website privacy

This policy covers the advisor and related enquiries. It does not replace separate disclosures about website cookies, analytics, security logs or other website technologies.

External services such as ChatGPT and WhatsApp have their own privacy policies governing their processing.

11. Updates

We will update this policy when our practices or the advisor’s functionality change. The latest published version will show its updated date. Where required, we will inform you before using personal information for a new purpose.